10-Day Satisfaction Guarantee

1. Evaluation Period

All customers are provided with a 10-day satisfaction window from the date of activation. During this period, users are encouraged to fully test the service, including device compatibility, performance, and overall experience.

This evaluation period is intended specifically for identifying and resolving any technical issues with the assistance of our support team.

2. Resolution Process

Before any refund request can be considered, customers must first contact our technical support team via WhatsApp at +447309572838.

• Our support team will investigate and attempt to resolve any reported issues.
• Users must allow reasonable time for troubleshooting and technical assistance.
• Refund eligibility applies only if the issue cannot be resolved by our support team within the evaluation period.

3. Admin Fees

All approved refunds are subject to a 7% transaction processing fee. This fee covers payment gateway charges, transaction handling costs, and administrative processing.

The remaining balance will be refunded through the original payment method wherever possible.

4. Digital Product Rule

Due to the nature of digital access services and activation-based delivery, all access codes and activated accounts are considered consumed upon use.

• No refunds will be issued after the 10-day evaluation period.
• No refunds will be granted for “change of mind” or non-technical reasons.
• Refunds are only applicable when a verifiable technical issue cannot be resolved within the allowed timeframe.